Systems Director
Builds the accountability charts, SOPs, scorecards and reporting inside our client companies, then keeps them running week to week.
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About Ballast
Built by an operator who's hired thousands.
Ballast Operating Co was founded by Doug Mitchell. He has spent 17 years building and scaling service businesses, recruiting and training thousands of people along the way.
Doug's story
The system around the seat comes first.
Doug built and ran Argenta Field Solutions, a direct sales organization selling door to door, business to business, through referrals and on social media. Its teams earned more than $35 million in commissions. Under his lead it was named an AT&T Preferred Dealer ten years running and the number one dealer in quality in 2015.
Hiring commissioned salespeople taught him the lesson Ballast is built on. A bad hire shows up on the scoreboard fast, so the role, the scorecard and the people around the seat have to be right before anyone sits in it.
He went on to launch Argenta Solar, a consulting practice and the Building Great Sales Teams podcast. Ballast brings that work to trades owners who are done running every interview and every decision themselves.
Off the clock he's a husband and a father of three, and you'll usually find him on the ranch or behind a smoker.
We're growing
Every engagement runs through Doug today.
Right now Doug handles 100% of our client engagements himself. That's why we're expanding the team, so we can take on more owners and grow without anyone getting less of us.
Client Experience Coordinator
Owns onboarding, scheduling and communication so every client always knows what's happening next in their search or engagement.
Apply for this seatWant to work with Doug while he's still in every seat?
Founding rates run through December 31, 2026. Sign before then and you keep that rate for as long as you hold the seat.